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PROCESS IMPROVEMENT INITIATIVES

THANH TRAN

Senior Process Consultant
A veteran with 20+ years of consulting experience who has successfully consulted Samsung Electronics, FPT, NEC Vietnam, etc.

Thanh is a veteran in process consulting, IT, and garment industry with over 20 years of experience. He acts as a principal consultant who directly manages One-Up consulting and training activities. Aside from being the CMMI ATM (Appraisal Team Member), he has been recognized by TUV Rheinland Vietnam as the certified Lead Auditor of ISO 27001 system.

After graduated from Columbia Southern University with an MBA, Thanh dedicated his time to becoming a serial entrepreneur for various on-going businesses in Vietnam in different industries: capital management, software, IT services, food & beverage, and garment. In process consulting field, he also has his success with many big organizations including Samsung Electronics, Hansea Vietnam, NEC Vietnam, etc. while executing the improvement initiatives for their Information Security System, Quality Management System and Corporate Social Responsibility.

As an early adopter of CMMI and ISO 27001 systems, Thanh has led CSC Vietnam to become the pioneer in Vietnam to attain CMMI level 5 and ISO 27001 and the first company to implement TL 9000 version 4.0 in South East Asia. During his time at Paragon Solution Vietnam (SCS Vietnam) as a Process Improvement Deputy Manager, his leadership lays the groundwork for the company be the first one to achieve CMMI level 5, ISO 27001 and TL 9000 altogether in Vietnam.

To create equal opportunities for small and medium (SMEs) IT companies in Vietnam to compete in the international market, Thanh joined and led the PPP (Public Private Project) funded by DEG for TUV Rheinland Vietnam – the program laid out to reinforce business competencies for SMEs, revolving around Comprehensive Quality Management and Comprehensive Information Security which helped Vietnamese IT SMEs gain stronger competitive edges than ever.

PHUC LE

Process Consultant
A process consultant and an accredited scrum master specializing in CMMI, ISO 27001, ISO 9001, Agile / Scrum, and IT Project Management.

Phuc is a process consultant, a trainer, and an accredited scrum master specializing in CMMI, ISO 27001, ISO 9001, Agile / Scrum, and IT Project Management at One-Up. He brings more than a decade of experience leading global software engineering teams at Success Software Services. His expertise spans multiple technology stacks, and he currently leads the company’s innovation practice as well as overseeing ongoing supervision of the quality management and improvement process.

As an SEPG Head (Software Engineering Process Group) at Success Software Services, Phuc manages and carries out the constant evaluation of the process and tools improvement initiatives across the functions, making sure that continuous improvement carries on consistently. As one of the pioneers in Vietnam to take the lead in applying agile / scrum methodologies, he has made the historical achievement by leading the Success Software Services into becoming the youngest company to attain CMMI Level 3 Certification in Vietnam.

Phuc also simultaneously acts as a CTO for Success Software Services and is responsible for advising technical strategies that are the best fit for the business needs. Leading the R&D Function, he ensures that the company catches up to the latest technologies available and use them to advise technical solutions for the clients.

CHAU NGUYEN

Senior Process Consultant
20+ years of experience all-round consultant who specializes in ITIL 2011, SCRUM, ISO 27001, COBIT 5 Foundation, etc.

Graduated from University of Texas, USA with a Master’s Degree in Computer Science, Chau worked in the USA for more than 5 years as a Developer, Project Manager, and IT Manager. In addition, he has also acquired the international professional certificates including ITIL 2011 Expert, SCRUM Master, ISO 27001 Lead Auditor, COBIT 5 Foundation, etc.

Chau has over 21 years of working experience in IT industry. He is a multidimensional person in the organization with a series of multiple roles he excellently performed including consultant, trainer, auditor, and even management positions. His all-round specialties encompass process improvement, project management, quality management system, information security management system, and IT service management system.

When coming back to Vietnam, he was vastly trusted to hold multiple key positions including Director at Vietnamworks, Vice Director of Software Development Center at HPT, Delivery Manager cum Senior Process Consultant at ECCI, etc.

Currently, he acts as a senior process consultant with a proven track record of successfully consulted and audited 40+ companies in Vietnam and South East Asia to attain CMMI, ISO 27001 and ISO 20000/ITIL. At the same time, Chau is a project manager and senior process consultant of Vietnam’s Government-Funded CMMI Project to assist 30 software companies in Vietnam to implement CMMI Model.

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